What is your cancellation policy?

In these uncertain times, please consider purchasing "cancel for any reason" trip insurance. We sincerely dislike having to enforce our cancellation policy, but we also need to do what it takes to protect the health of our business so that it can continue to serve our guests, our employees and our community, in addition to providing us our livelihood. For reservations made by phone or through www.qriverresort.com Individual reservations (one suite): If notified at least 14 days in advance, there will be no charge beyond a $25 per night, per suite, non-refundable deposit for canceling an individual booking. If notified less than 14 days before the reservation date, a cancellation fee equal to the full amount of the booking will be charged, less any nights that we are able to rebook. Group reservations (two or more suites): If notified at least 30 days in advance, there will be no charge beyond a $25 per night, per suite, non-refundable deposit. If notified less than 30 days before the reservation date, a cancellation fee equal to the full amount of the booking will be charged, less any nights that we are able to rebook.